Refunds: All sales are final and non-refundable, with exceptions determined by Refresh Wellness, including but not limited to: items not yet shipped. In certain circumstances, non-monetary compensation may be offered.
Returns: Due to the nature of research compounds, all compounds must be safely disposed of once they are no longer in use and cannot be returned. This makes it impossible for us to recover any value and is considered a loss. It is the customer’s responsibility to safely dispose of chemical waste in accordance with their local government regulations. Our products are delivered in three layers of protection, and we are not responsible for any damage to goods upon arrival.